What is Awaab’s Law?

Awaab’s Law introduces stricter legal requirements around the investigation and remediation of damp and mould hazards within social housing. Housing providers are expected to respond within defined timescales and demonstrate appropriate action, escalation and resident communication.

How quickly should severe damp and mould cases be addressed?

Response times depend on severity and risk. Emergency or high-risk cases involving vulnerable occupants may require urgent attendance within 24 hours. Significant hazards may require remediation or stabilisation measures within 10 days under current guidance and operational frameworks. Dampsafe also provides Emergency Damp & Mould Response support for severe, high-risk and occupied-property cases.

Do you work with housing associations and local authorities?

Yes. Dampsafe supports housing providers, local authorities and facilities management organisations with damp and mould remediation, emergency response, compliance surveys and occupied-property support.

Do you provide photographic evidence and reporting?

Yes. Dampsafe provides structured photographic evidence, reporting and escalation documentation designed to support compliance, auditability and operational decision-making. Learn more about our Damp & Mould Compliance Surveys and reporting support.

Can Dampsafe support vulnerable households?

Yes. Our teams regularly work within occupied homes, supported housing and vulnerable household environments. Our operational approach focuses on professionalism, calm communication and respectful resident engagement.

Do you work in occupied properties?

Yes. Most of our work is undertaken within occupied homes. Our teams are trained to operate safely and professionally within live environments while minimising disruption to residents. Learn more about our approach to Working in Occupied Homes.

Can you support severe or recurring mould cases?

Yes. Dampsafe regularly supports severe, recurring and complex damp and mould cases, including occupied properties requiring escalation reporting and environmental stabilisation.